How the trip is planned

We organise the trip.
Hospitals provide the care.

We help you compare hospital replies and organise papers, travel, stay, arrival, and return home. The hospital and doctor make medical decisions.

An international patient and companion being welcomed by an Indian coordinator at an airport arrival area
Your pickup contact and travel details are confirmed before arrival.

Who does what

One simple plan. Clear responsibilities.

You and your family

You choose whether to continue and approve each booking step.

MyWellnessTrip

We organise questions, hospital replies, and practical travel details.

The hospital

The hospital reviews records, gives medical advice, and issues its estimate and visa letter.

Travel providers

Airlines, accommodation, transport, and interpreters provide the booked services.

01
Time: Within 12 Hours You receive: Direct Case Assessment

Tell us what is hurting or your known diagnosis

A short message explaining your medical situation is all that is needed. You do not need to scan heavy medical reports or upload passports in your first message.

  • Your assigned Senior Coordinator contacts you directly on WhatsApp or Email within 12 hours.
  • We identify which 2 to 3 leading hospital specialist departments in India are best equipped for your specific condition.
  • You stay completely in control and decide whether to proceed to medical review.
02
Time: 24 to 48 Hours You receive: 2–3 Written Doctor Plans & Cost Comparisons

Doctor review & comparative treatment proposals

With your consent, we send your recent scans or doctor summary to senior medical boards at India’s top JCI-accredited tertiary hospitals (such as Apollo, Max, or Fortis).

  • Senior surgeons and chief physicians review your records personally.
  • You receive 2–3 written doctor proposals explaining the recommended procedure, recovery timeline, and itemized direct hospital package price.
  • We arrange a live video teleconsultation with the operating surgeon if you or your family wish to speak with them before deciding.
03
Time: 24 Hours You receive: Official Hospital Visa Invitation Letter

Official medical invitation letters & visa guidance

Once you choose a hospital, we immediately obtain your official Medical Visa Invitation Letter stamped by the treating hospital’s international directorate.

  • We guide you step-by-step through the fast 72-hour Indian e-Medical Visa application.
  • We secure medical attendant visas (MED-X) for up to two accompanying family members so you are never alone.
  • No flights need to be booked until your official visas are granted.
04
Time: 48 Hours before travel You receive: Direct Hospital Invoice & Transparent Itinerary

Direct hospital billing—zero agency markups

You pay the hospital directly. MyWellnessTrip does not take a percentage or markup on your surgical or medical bills.

  • The hospital issues official bank wire instructions or safe online credit card links directly to you.
  • We review the invoice line-by-line with you to ensure all pre-operative tests, surgeon fees, ICU days, and medicines are transparently included.
  • All accommodation and travel costs are quoted with zero hidden charges.
05
Time: Prior to departure You receive: Kitchen Suite Booking & Dedicated Driver Profile

Serviced kitchen apartments & private car setup

Recovering in a standard cramped hotel room for 2 to 3 weeks is stressful and expensive. We reserve serviced apartments with full kitchens just minutes from the hospital.

  • Private kitchen allows your family attendant to prepare familiar, nourishing meals that support recovery.
  • Saves 30% to 50% compared to traditional hotel room and room-service expenses.
  • Dedicated driver and air-conditioned vehicle assigned for all airport, hospital, and pharmacy trips.
06
Time: Day 1 in India You receive: Tarmac/Gate Welcome, SIM Card & Safe Transfer

Airport VIP welcome & smooth check-in

The moment your flight lands in Delhi, Mumbai, or Bengaluru, you are greeted right at the arrival gate by your personal patient coordinator.

  • Aerobridge wheelchair escort through customs and immigration, or tarmac ambulance transfer for critical patients.
  • We provide you with an active Indian 5G SIM card so you can video call family immediately.
  • Assistance with official bank currency exchange at honest interbank rates.
07
Time: Hospital Treatment Days You receive: Bedside Personal Escort & Queue Bypass

Queue-bypassing hospital escort & treatment

Huge multi-specialty hospital campuses can be confusing and intimidating. Your dedicated coordinator walks with you through every step.

  • Fast-track OPD registration and appointment escort—bypassing general public queues.
  • Accompanying you into doctor consultations, imaging, and blood collection labs to ensure everything runs smoothly.
  • Language interpretation provided during daily doctor rounds and discharge briefing.
08
Time: Final 48 Hours & Post-Care You receive: Fit-to-Fly Certificate & Digital Discharge Dossier

Safe flight home & doctor follow-up

Before you fly home, your operating specialist conducts a final clinical review to certify you are fully fit for air travel.

  • You receive complete digital medical records, surgical notes, implant warranties, and physical therapy guidelines for your doctor at home.
  • Official Fit-to-Fly certificate issued for the airline.
  • Ongoing virtual follow-up calls scheduled with your Indian specialist at 30, 60, and 90 days post-treatment.
Start with your questions