Our role in your journey
We organise the journey. Hospitals provide the care.
Know who answers medical questions and who handles the practical plan.
Effective 21 August 2026
MyWellnessTrip is a facilitator
MyWellnessTrip provides non-clinical patient coordination and treatment-travel support. We may help organise questions, hospital responses, estimates, appointments, visa documents, flights, accommodation, transport, interpretation, discharge papers, and follow-up conversations.
We are not the treating hospital, doctor, diagnostic laboratory, insurer, immigration authority, airline, hotel, or emergency service.
Hospitals and doctors make clinical decisions
Only a qualified treating professional may diagnose a condition, recommend or perform treatment, prescribe medicine, assess fitness to travel, explain clinical risks, or provide emergency advice. Information from MyWellnessTrip is organisational and does not replace a consultation with a doctor.
A hospital proposal may change after examination, tests, or the treating team’s review.
Not an emergency service
Contact the local emergency service or go to the nearest appropriate medical facility. Website and email enquiries are not monitored as an emergency channel.
Hospitals are independent providers
Hospitals, doctors, and other providers remain responsible for their own services, staff, facilities, pricing, consent process, and clinical outcomes. Listing or discussing a provider does not create a partnership, endorsement, employment relationship, or guarantee.
Patients should review the treating professional’s qualifications, the hospital’s current status, the proposed treatment, alternatives, risks, and consent documents before proceeding.
Costs, estimates, and savings
Hospital estimates and travel prices can change because of additional tests, revised treatment, complications, exchange rates, travel dates, room type, length of stay, or other patient-specific factors. Any savings figure is illustrative until compared using current written quotes for the whole journey.
MyWellnessTrip does not guarantee a particular price, saving, reimbursement, insurance decision, or financial outcome.
Travel and visa decisions
Visa eligibility and entry decisions belong to the relevant authorities. Airlines and insurers set their own medical-clearance rules. Patients should not book non-refundable travel until hospital dates and the applicable visa status are confirmed.
Patient stories and results
Patient stories describe individual experiences. Names and identifying details may be reduced for privacy. No story promises that another patient will receive the same treatment, timing, cost, recovery, or clinical result.